Heidi Hitchcock joined the Advocate Investing Services team in 2015 as Operations Manager. She has over 30 years of experience in operations and customer service in the retail banking, consumer lending, mortgage lending and financial services industries. Heidi graduated with a BA in Economics from the University of Maryland Baltimore County in 1994. She strives to assist in giving each client outstanding customer service and operational support. Heidi and her husband are the proud parents of two daughters. She enjoys spending time with her family and friends and is active in her Catonsville, MD community.